Each product has a corresponding tiered price based on the order quantity. If your order quantity far exceeds the set tiered quantity, you can contact us for more favorable product prices.

Each product on the website has the actual weight of the goods. The website will automatically generate an initial shipping cost based on the total weight of the order goods (note: this shipping cost is not the actual shipping cost, as air transportation prices may fluctuate periodically). After your order is generated, please contact us and we will plan a more reasonable transportation method for you as soon as possible to reduce your transportation costs. The actual shipping cost will be refunded or compensated based on the initial shipping cost.

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Yes, we can provide it at a cost of $40. If your order amount exceeds $800, we will provide it for free.

It is normal for Succulent plant to be slightly damaged and rotted during long-term transportation. If your Succulent plant is damaged or decayed upon arrival, please take a photo and send it to us within two days. Our after-sales service will be handled as soon as possible. Damaged products will be reissued free of charge when you place your next order.

In order to ensure the safety of Succulent plant and the best delivery condition, all Succulent plant need to air their roots to the dormant state for delivery, which generally takes 3-5 days, and some special varieties need 7-10 days (such as Aeonium). If you need to provide Phyto Cert, you need to inform us as soon as possible to ensure that the shipment is not delayed, as making Phyto Cert in China usually takes 3 working days.

If you have formal import qualifications, it usually takes 2-3 days for air freight to be delivered to the destination airport. If you do not have import qualifications, the transportation cycle is usually 5-12 days.

No, they are all delivered to you with bare roots, and the roots will be trimmed before shipment.

The Succulent plant will change with different seasons, and the color may be slightly different from the original color. We will send you the physical photos of each product before shipment.

1. Immediately open the box and remove the plant.
2. Remove rotten leaves and trim old roots.
3. Place in well ventilated and partially sunny conditions, dry for 3-5 days before planting.
4. If your ambient temperature is between 5 and 26, you can immediately water it with plenty of water after planting; If your ambient temperature is not within this temperature range, you can use a damp soil pot to minimize the amount and cycle of watering. Usually, plants will resume growth within 1-2 months. If conditions permit, you can spray some fungicides after planting.
5. If you are a succulent enthusiast, you can choose a pot according to the size of the plant and water it normally for maintenance. If you are a succulent seedling planting base, you can plant it in a larger pot or field. After two months of normal growth, the plant can undergo decapitation and reproduction; If you are a meat distributor, after planting the plants, try not to water them too frequently to avoid affecting secondary sales.
6. For more maintenance tips and new product information, you can also follow our official Facebook and Instagram accounts.