{"id":2746,"date":"2024-07-18T01:32:41","date_gmt":"2024-07-17T17:32:41","guid":{"rendered":"https:\/\/cngarden.com\/?page_id=2746"},"modified":"2026-02-04T21:26:13","modified_gmt":"2026-02-04T13:26:13","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/cngarden.com\/es\/politica-de-envios\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"
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Pol\u00edtica de env\u00edos<\/h1>\r\n
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\r\n\r\nShipping is available for dry goods year-round and for plants when weather permits between Spring-Fall.\r\n\r\nAll of\u00a0our orders will be parcel shipped via a trusted courier service (eg. Canada Post, UPS, Purolator or FedEX).\u00a0Orders placed with live goods\/plants will be shipped using a courier that offers an estimated transit time of 4 days or less. Additional fees may apply depending on rates of service to shipping address or for requests to upgrade delivery service.\r\n\r\nOrders will be shipped out Canada-wide on Mondays and Tuesdays of each week(excluding holidays) and to the Greater Toronto Area and surrounding area on Wednesdays. This is to ensure your newest botanical treasures spends as little time in transit as possible.\r\n\r\nAll orders, when shipped, will be provided a tracking number. Please make the necessary arrangements to greet your newest plant babies upon arrival with the warmest of welcomes by removing them promptly from the package.\r\n\r\nIf your order has not yet shipped and you require us to delay shipping, we are able to delay the shipping date, by request, for one week. Additional delays\u00a0will be subject to a $14\/week extra care fee.\u00a0<\/span>\r\n\r\nWe pack all our orders with care to ensure they have the absolute best chance to arrive safe and sound to their new home. We choose to ship our plants IN growing medium (unless, of course, the plant does not require it\u2026 ie. air plants) to reduce the amount of stress placed on the plant when re-homed. Consider it a security blanket, something familiar in a new place.\r\n\r\nWhile we pack all of our orders with the utmost care, we are shipping live, perishable products. When placing an order to be shipped you are assuming the risks involved with shipping live goods. This includes, but is not limited to, leaf damage, and damage incurred due to mishandled, delayed or lost packages by the shipping company, all of which are NOT covered by our 7 Day\u00a0Healthy Plant\u00a0guarantee. Due to the live nature of our products we are unable to purchase\u00a0or provide any insurance or coverage on parcels shipped.\u00a0\u00a0<\/strong><\/em>\r\n\r\nIf your package is lost please reach out to us\u00a0so we can assist you in submitting a lost parcel claim, however please note that the couriers will not accept claims for damaged live goods.\r\n\r\nParcels that have shipped to the customer and are\u00a0returned to sender or not retrieved are not eligible\u00a0for refund.\r\n\r\nAny additional shipping fees incurred due to incorrect and\/or incomplete shipping info provided\u00a0to us resulting in an address change or\u00a0failed delivery will be forwarded to the customer to collect payment. No further sales will be processed unless\u00a0accounts are settled and in good standing.\r\n\r\nPlease Note: We can only accept orders to areas that an estimated delivery time of 4 days or less is available. If you live in a rural area where this is not an option, we will contact you via email with your options regarding the order and extra fees may apply.<\/em>\r\n

Add-on orders<\/h2>\r\nMultiple orders can be combined for shipping to save you additional shipping fees for $10\/order and must meet the following criteria\r\n
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  • A\u00a0current order placed with\u00a0the\u00a0<\/span>Canada Wide Standard Flat Rate Shipping applied\u00a0(Usually first order placed should have the\u00a0Canada Wide Standard Flat Rate Shipping\u00a0applied)<\/li>\r\n \t
  • Add-on orders are placed under the same account by the same individual and shipped to the same address<\/li>\r\n \t
  • Previous order has not yet been prepared and processed for shipping<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Shipping Policy Shipping is available for dry goods year-round and for plants when weather permits between Spring-Fall. All of\u00a0our orders<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-2746","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/pages\/2746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/comments?post=2746"}],"version-history":[{"count":13,"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/pages\/2746\/revisions"}],"predecessor-version":[{"id":16036,"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/pages\/2746\/revisions\/16036"}],"wp:attachment":[{"href":"https:\/\/cngarden.com\/es\/wp-json\/wp\/v2\/media?parent=2746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}